DATES
Wednesday 25th – Sunday 29th September (5 Days)
OPENING HOURS
- Wednesday | 9am – 5pm
- Thursday | 9am – 5pm
- Friday 27th | 9am – 6pm
- Saturday 28th | 9am – 6pm
- Sunday 29th | 10am – 4pm
***All traders must be open during the official event hours***
LOCATION & SITE PLAN
- Lemon Quay, Truro, TR1 2LW (access via Green Street)
- Please see site plan here.
SETUP
- Cabin Traders: Cabins will be available for setup starting Tuesday, 24th September, from 7:00 AM.
- Street Food Traders: If you are using your own unit, you may arrive from Monday, 23rd September, at 6:00 PM.
- On Arrival: Please drive slowly on the Quay with your hazard lights on. A marshall will be present to guide you to your cabin or pitch.
- Deadline: All traders must be fully set up and vehicles cleared from the site by 8:00 AM on Wednesday, 25th September.
BREAKDOWN
- Breakdown Start: Breakdown will begin at 4:30 PM on Sunday, 29th September.
- Cabin Clearance: All cabins must be cleared by 8:00 AM on Monday, 30th September.
CABINS
If you have booked a cabin, a marshall will greet you upon arrival, direct you to your cabin, and provide all necessary information. Please note the following:
- Padlock & Key: Each cabin is provided with a padlock and key.
- Lighting: A basic strip light is included. We recommend bringing additional lighting for your displays.
- Electrical Supply: Each cabin includes 2 x 13-amp sockets with a maximum load of 1kw. Additional electricity can be purchased here by Friday, 20th September.
- Cabin Dimensions:
STREET FOOD TRADERS
- A marshall will guide you to your allocated space upon arrival.
- A 3m x 2m prep area gazebo behind your pitch is available to book for the entire event at £100. You can reserve it here.
ELECTRICS
- All cabins come equipped with 2 x 13-amp sockets, supporting up to 1kw of power.
- Cabin traders needing additional electricity can purchase it here.
- Street Food traders requiring electricity can purchase it here.
WATER
- Access to water will be available on site. Bring your own containers for storage.
TABLES
- Tables are not included with any pitch by default.
- Tables are available for hire and can be pre-booked here.
HEALTH & SAFETY
- Licenses: You must have your food hygiene rating certificate and any relevant licenses on hand at your stall.
- Fire Safety: Make sure you have appropriate fire extinguishers if using gas or open flames. Festival officials will inspect stalls for safety compliance.
- First Aid: First aid stations will be marked on the site plan. In case of emergency, call the festival first aid team at [07968614759]
- Food Hygiene: All food traders are required to wear aprons while handling food.
- Hand Washing: Food traders must bring and use their own hand wash units to maintain hygiene standards throughout the event.
WASTE & SUSTAINABILITY
- Waste Disposal: Please use the provided bins and recycling facilities for all waste. Traders are responsible for keeping their areas clean and tidy.
- Waste Water: Ensure that all waste water is disposed of in the designated waste water areas and not into drains or public areas.
- Sustainability: We encourage the use of eco-friendly packaging and minimising single-use plastics. Let’s work together to keep the festival green!
PRESENTATION
- Pitch Size: Please ensure that all your equipment and signage fit within your pitch boundaries.
- Signage & Branding: Make your stall attractive with clear branding and visible pricing. However, ensure any decorations do not obstruct other traders or pathways.
SALES & PAYMENT
- Payment Options: We recommend offering card payments as well as cash to accommodate all customers. Wi-Fi is available, but we suggest bringing a backup mobile data device for processing payments.
- Price Display: Ensure that your pricing is clear and visible to customers at all times.
PARKING
- Garras Wharf Car Park – 3-4 minutes’ walk
- Fairmantle Street Car Park – 3-4 minutes’ walk
- NCP High Cross Car Park – 5-6 minutes’ walk
- Moorfield Car Park – 10-12 minutes’ walk
MARKETING & PROMOTION
- Downloadable Social Assets: To make your promotion easier, we’ve created a set of downloadable social media assets, including event banners, logos, and Instagram story templates. Use them to promote your participation in the festival.Click here to download the Truro Food Festival Social Media Assets
- Online Directory: Your stall will be featured in the festival’s online directory and map, making it easier for customers to find you.
TRADER WHATS APP GROUP
Join our official Truro Food Festival Trader WhatsApp group for real-time updates, support, and announcements during the festival.